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Privacy


Your privacy and security

Our privacy pledge
Effective on August 9, 2013

The privacy and security practices of KTX Insurance Agency Ltd. ("KTX") for the personal information collected on www.kanetix.com are listed below.

KTX Insurance Agency Ltd. has been awarded TRUSTe's Privacy Seal signifying that this privacy policy and practices have been reviewed by TRUSTe for compliance with TRUSTe's program requirements including transparency, accountability and choice regarding the collection and use of your personal information. TRUSTe's mission, as an independent third party, is to accelerate online trust among consumers and organizations globally through its leading privacy trustmark and innovative trust solutions. If you have questions or complaints regarding our privacy policy or practices, please contact us here at Kanetix.com. If you are not satisfied with our response you can contact TRUSTe here.
Authentic Entrust.net SealKanetix.com for auto insurance, home insurance and life insurance quotes.
TRUSTe online privacy certification
Security
Entering personal data on Kanetix.com is not only easy but also safe. Kanetix.com uses SSL (Secure Socket Layer) protocol, among the best Internet security software in the world, and Entrust.net certificates for securing the exchange of confidential data. This security technology encrypts the personal information that you send us (including things like names, addresses, emails and telephone numbers), so it cannot be read by anyone as it travels over the Internet. We will evaluate and adopt new security technology as it becomes available.

You can find out when the secure SSL connection is activated by looking for the key or padlock icon in the lower corner of your browser window. If the key becomes whole, or the padlock becomes closed, this indicates that the browser is now in "secure" mode.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you have any questions about security on our website, you can send us an email through our online form.

Cookie tracking method
Cookies are small pieces of information stored on your hard drive. The only personal information that a cookie can contain is information supplied by the visitor and the cookies we use cannot read data off of our visitor's hard disk or read cookie files created by other websites.

Cookie technology can save you time by eliminating the need to re-enter frequently requested information such as your personal identification. Cookies also give us capability to understand how visitors use our site. We use this information to optimize our website and improve the visitor experience.

Please note that you have the option to set your browser to decline our cookies. If you choose not to receive cookies from Kanetix.com however, you may not be able to use all the services available on the site. We link the information we store in encrypted session cookies to any personally identifiable information you submit while you are on our site; however once you have closed your browser, this session ID cookie expires and is no longer linked.

Our third party service provider may use cookies. We have no access to or control over these cookies. This privacy statement covers the use of cookies by this site only and does not cover the use of cookies by our third party service providers.

Log Files
As is true of most Web sites, we and our third party tracking-utility partner to gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole.

Behavioral Targeting/ Re-Targeting
We partner with a third party ad network to either display advertising on our Web site or to manage our advertising on other sites. Our ad network partner uses cookies and Web beacons to collect non-personally identifiable information about your activities on this and other Web sites to provide you targeted advertising based upon your interests. If you wish to not have this information used for the purpose of serving you targeted ads, you may opt-out by clicking Here. Please note this does not opt you out of being served advertising. You will continue to receive generic ads.

Collecting non-personal information
We gather and store data about online usage on a collective rather than individual basis. For example, like most websites, we gather aggregate information about the number of visitors that visit our website and the pages that they view, NOT what pages were viewed by each individual. We use this information to anticipate bottlenecks, to gauge the capacity of our servers, and to improve the overall management of our website.

We also use Commission Junction to track visitors coming from our affiliate sites. This pixel tracking information helps determine the payments we are obliged to make to our affiliates for the traffic they send to us. We also use a third party tracking-utility company which uses pixel tracking to help us better manage content on our site by informing us what content is effective.

Please note that our online usage and affiliate tracking systems do not gather or store personally identifiable information.

Collecting personal identifiable information
Kanetix.com requests and collects personal information from visitors in order to provide the insurance quotes requested. For example, in the process of getting your quote visitors are asked for their name, age, gender, marital status, occupation, address phone number and email.

What is this personally identifiable information used for?
KTX Insurance Agency Ltd. uses your personal information in the following ways:

Personal information submitted through our quote forms will be used to (a) provide you with insurance quotes from our participating insurance intermediaries and provider(s); (b) respond to your comments or requests for information; and (c) contact you about your quotes or other insurance needs.

Service providers
We use third parties to provide the online quotes you receive. We provide them with the information you enter that is needed to provide you with an insurance quote and to fulfill the services/products you request. This information may be comprised of one or more of the following: your name, age, gender, marital status, occupation, address, phone number, email, driving, and insurance history. This information is only shared as necessary. If you do decide to utilize the online insurance quote services after you have entered your information, we encourage you to read the privacy statements of these sites and services as their policies may differ from ours.

These third parties are prohibited from using your information for any other purpose.

Insurance quote information
If after entering your information, you decide to continue with getting an online insurance quote from Kanetix.com's insurance quote service provider(s), additional information may be needed to process your request. We encourage you to read the privacy statements of the quote service provider(s) as their policies may differ from ours. If you agree to purchase a policy from one of the insurance companies, they may use your personal information for the purpose of fulfilling the requested insurance transaction and for future contact in accordance with the terms and conditions of their own privacy policy.

How can you change your personal information?
You can change, update or delete your information by emailing or writing to us at 3422 Old Capitol Trail, Suite #1324 Wilmington, DE 19808-6192.

We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contacting us through our online form. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

For your protection
Kanetix.com contains links to other websites. For example, you may find links to the insurance suppliers featured in our service. If you do decide to click on one of these links, we encourage you to read the privacy statements of these linked sites as their policies may differ from ours.

Choice/opting-out
We will share your personal information with third parties only in the ways that are described in this privacy policy. We do not sell your personal information to third parties. We provide you the opportunity to 'opt-out' of having your personally identifiable information used for certain purposes. For example, if you decide you do not want to share the information you have entered to get your insurance quote you are given the choice to decline prior to receiving your quotes. If you have questions you can contact us by emailing or writing to us at 3422 Old Capitol Trail, Suite #1324 Wilmington, DE 19808-6192.

Email newsletters and updates
If you wish to subscribe to our newsletter(s), we will use your email address to send the newsletter to you. If you wish to no longer receive these newsletters you may contact us at unsubscribe@kanetix.com or follow the unsubscribe instructions contained within each of the emails you receive.

Social Media Features and Widgets
Our Web site includes Social Media Features, such as the Facebook Like button and Widgets, such as the Share this button or interactive mini-programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

Customer service
Based upon the personally identifiable information you provide us (i.e. your email when submitting an online question), we will communicate with you in response to your inquiries or assist in providing the services you request. We will communicate with you by email or telephone, in accordance with your wishes.

Notification of changes
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email or by means of a notice on our homepage prior to the change becoming effective.

Legal disclaimer
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website.

In the event KTX Insurance Agency Ltd. goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via prominent notice on our Web site for 30 days of any such change in ownership or control of your personal information.

If you have any concerns
We are committed to providing excellent service to you. However, if you have a concern or complaint, please contact us, because we are also committed to working with you to achieve a resolution and following through to a successful conclusion as quickly as possible. In most cases, complaints are resolved simply by discussing it with us. You should be able to get swift results by:
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